Frequently Asked Questions

Order Information

Yes, we can cut your sticker exactly to your design - this is called a die cut sticker and we would set up a custom order for you. So, reach out!

Absolutely! Using our simple design tool you can easily upload existing art or you can start from scratch and create something new! Our state-of-the-art technology will notify you if the art is not useable or not meeting guidelines. If you need additional guidance, you can send a quick email to hello@nucreativeco.com and we will be in touch to help you out!

Totally depends! We offer 2 SET UP OPTIONS that can be selected when you order (even if you just have an image/logo to upload):

Option 1 ► DIY DESIGNER Tool
- YOU set up your own stickers on the online designer tool!

Option 2 ► EXPRESS SETUP
- WE set up your stickers!
- You will submit your image/logo and/or personalization

We have low minimum quantities that vary by product.

We are so happy to hear this! Yes, as long as you have printed with us within the past 6 months through our website, Etsy, or Amazon, you can quickly place the same order again through our REORDER section. You will need your previous order number.

Absolutely! You will receive a discounts the more sheets you purchase! The more you order, the more you save. If you have a large order (over 2500 stickers/labels or more), contact us and we will set up a custom order with a BULK discount.

We offer both printed and foiled options. For our printed stickers, we do NOT print in metallic, however we can print a gold-like color (yellow/brown) and a silver-like color (grey). For our foiled stickers, they are listed as foiled and only come in the foil listed with no other color options (we do not mix printed AND foiled stickers). Please reach out if you have any questions!

We do NOT print in white. What does that mean for you? Well, if you choose the matte, white gloss, or weatherproof material and your design has white, your design will be created with the white shown (so no big deal). If you choose the kraft or clear material and your design has white, the white portion of the design will be void of print and show just as kraft or clear material. *If you have a design that you want printed in WHITE and select our clear or kraft sticker, the only option would be a WHITE FOIL and we cannot mix that with printed designs.

The caution zone is the space between the design and the trim line. The safety zone is that sweet spot in the middle. We strongly suggest approximately 1/8” caution zone on all sides of your art, which is shown in our design tool. The material can move slightly during the cutting process and having that buffer will ensure that none of your art gets cut off in the process.

A bleed is when the art is printed all the way to the edge of the finished product. We need your artwork to extend at least 1/8” past the cut line in order to make sure there is no white line on the edge of your product when it is cut. If your art ends exactly at the cut line, and the material shifts during the cutting process, this could result in a thin white line on the edge of your sticker. If the art is provided with bleed, the additional printed material that is left behind when you peel off your sticker hides any small movements.

Every monitor is different and the colors on screen MAY appear different than in person. We do offer the ability to purchase SAMPLE MATERIALS in each of our stock options and on them, we print our COLOR CHART so that you may see how each color will appear on the material selected. If you have an image or logo, please note that we can send a 1 page printed & uncut sample in lieu of the color chart so that you may view how the color looks on the material option selected.

Free Domestic Shipping* on orders over $30!

Free shipping is through USPS only.
Orders $30+ may be shipped with FREE ECONOMY shipping.
Orders $150+ may be shipped with FREE PRIORITY shipping.

Production Time

Production time begins when your design is submitted - not when the order is placed - so submit your design quickly for the fast turn-around!
Our current production time can be found at the top of the page
Need it faster? We have various options including RUSH PRODUCTION and EXPEDITED SHIPPING

Shipping Options

ECONOMY: $3 - It is our best option to track your package at a low price and to receive your order quickly! Shipping may take 2-5 bus. days.
PRIORITY: $9 - Track your package, get it fast....as simple as that! Shipping may take 1-4 bus. days.
EXPRESS: $26 - Needed your order yesterday? Track your package + the fastest and only guaranteed delivery. Shipping may take 1-2 bus. days.

Time it takes to submit the design + Production Time + Shipping Time = Total time it takes to receive your order

An order cannot be cancelled or changed once the artwork has been submitted. If your order was placed without submitting artwork, you can make changes prior to the art being submitted. Contact us to verify any changes.

Due to the custom nature of each order, we are unable to accept returns. Please contact us directly if you have any questions or issues with your order.

Please open your order as soon as it arrives and let us know within 3 days of delivery if there are any issues with the order. Did you select the wrong size sticker? Choose the wrong color? Or maybe there is a typo? No worries! Please reach out directly via Etsy Messages and we will work with you to get a new order started.

Our mistake? Unfortunately mistakes can happen (human things....)...and if it is our mistake, we will gladly re-print and re-ship to you immediately upon notice!

If for any reason you are not satisfied with your order, please contact us so we can make it right.